SUCCESS POINT COMPUTER

Return & Refund Policy

Return & Refund Policy for “SUCCESS POINT COMPUTER”

At “SUCCESS POINT COMPUTER” we are committed to providing quality education and services. However, we understand that sometimes situations arise that may require a change in plans. Please read our Return & Refund Policy carefully to understand our procedures for course cancellations, refunds, and exchanges.

1. Course Enrollment and Fees

  • Eligibility for Refund: Refunds are available for course fees if a cancellation request is made within 7 days of enrollment. After this period, no refunds will be issued, except under special circumstances (e.g., medical emergency).
  • Refund Timeline: Refund requests will be processed within 7 business days. The refund will be issued to the original method of payment.

2. Course Cancellations by the Institute

  • If “Success Point Computer” cancels or reschedules a course, students will be notified as soon as possible. In this case, students will have the option to:
    • Receive a full refund of the course fees.
    • Transfer to an alternate session of the course (if available).
    • Apply the credit toward a different course (if applicable).

3. Withdrawal and Refund Process

  • Requesting a Refund: To request a refund, students must submit a written request via email or official online form, providing details such as their student ID, course name, and reason for withdrawal.
  • Refund Conditions:
    • Full Refund: If a student cancels within 7days of enrollment, a full refund (minus any non-refundable registration fees) will be issued.
    • Partial Refund: If the student cancels after 7 days but before the course begins, a partial refund (minus a cancellation fee or a percentage of the tuition) will be granted.
    • No Refund: if the student attends any part of the course, any refund will be issued. Refunds will also not be available after the course has started, unless otherwise stated in the policy.

4. Refund Exceptions

  • Special Cases: Refunds may be granted in exceptional cases such as medical emergencies, relocation, or other compelling personal reasons. Documentation will be required, and each case will be evaluated on its individual circumstances.
  • Non-Refundable Fees: Certain fees, such as application fees, registration fees, or materials fees, are non-refundable.

5. Course Materials

  • If the student has purchased materials or textbooks as part of the course, those are subject to the institute's policy regarding returns. In general, materials must be unused and in resellable condition to be returned.

6. Transfers and Postponements

  • Students may request to transfer to another course or postpone their enrollment within 7 days of the original start date. This may be subject to availability and additional fees, depending on the circumstances.
  • Transfers are not allowed after the course has started.

7. Contact Us

For any questions regarding our Return & Refund Policy or to initiate a refund or course cancellation, please contact us at:

Email: spc.india.uk@gmail.com 
Phone: +919927740573
Address: Shaktifarm, Sitarganj (U.S.Nagar) Uttarakhand

Important Notes

  • Refund policies may vary by course type, duration, or any special agreements made during enrollment.
  • Students should review specific course policies before enrolling, as certain courses or programs may have different refund terms.
  • This policy is subject to change, and any amendments will be communicated to students in a timely manner.