Terms and Conditions for Enrollment

1. Eligibility and Admission

Admission to a course is subject to the eligibility requirements, seat availability, documentation requirements, and other conditions applicable to that particular course.

Students must provide accurate, complete, and up-to-date information during the admission process.

SUCCESS POINT COMPUTER may request documents such as:

• Proof of identity;
• Passport-size photograph;
• Educational qualification documents;
• Date of birth proof;
• Address or contact details; and
• Any other document reasonably required for the selected course, examination, certification, or applicable service.

Admission will ordinarily be considered confirmed only after the required admission formalities have been completed and the applicable payment has been received.

Submission of an application does not by itself guarantee admission.

2. Accuracy of Student Information

Students are responsible for ensuring that all information and documents submitted to SUCCESS POINT COMPUTER are genuine, accurate, and complete.

If any information is found to be false, misleading, fraudulent, materially incomplete, or intentionally concealed, the Institute may take appropriate action, including correction of records, withholding of services where reasonably necessary, disciplinary action, or cancellation of enrollment, subject to applicable law.

Students must promptly inform the Institute of material changes to their registered contact information.

SUCCESS POINT COMPUTER will not be responsible for problems caused by incorrect information provided by the student, except where the Institute has been duly notified and has failed to make a required correction.

3. Course Information

Course information may include:

• Course title;
• Duration;
• Eligibility;
• Syllabus;
• Training mode;
• Batch timing;
• Practical training;
• Examination requirements;
• Certification requirements;
• Study materials;
• Digital resources; and
• Applicable fees.

Students are advised to review the applicable course details before enrollment.

The Institute may make reasonable academic or operational improvements to course content, software versions, teaching methods, practical exercises, learning resources, or schedules to keep training relevant and effective.

Material changes affecting the essential nature of a paid course will be communicated appropriately.

4. Fees and Payment

Students are responsible for paying the applicable course fees according to the fee structure and payment schedule communicated at the time of admission.

Payments should be made only through payment methods authorised by SUCCESS POINT COMPUTER.

Students should obtain and retain an official receipt, digital payment confirmation, or other valid proof of payment.

Where an installment facility is offered, students must make payments according to the applicable installment schedule.

Late payments may attract an applicable late fee or other consequences where such terms have been clearly communicated in advance.

The Institute may reasonably restrict access to certain non-essential services, examinations, certificates, or continued training where applicable fees remain overdue, subject to the terms disclosed to the student and applicable law.

5. Discounts, Scholarships and Promotional Offers

SUCCESS POINT COMPUTER may offer scholarships, promotional discounts, festival offers, coupon codes, concessions, bundled packages, or other benefits from time to time.

Such benefits may:

• Be available for a limited period;
• Apply only to selected courses or students;
• Have specific eligibility conditions;
• Be subject to seat availability; and
• Be subject to additional terms disclosed with the offer.

Unless expressly stated otherwise, promotional offers cannot be combined.

The Institute may withdraw or modify an offer before enrollment where appropriate. However, an offer already validly applied to and confirmed for a completed admission will ordinarily be honoured according to the terms applicable at the time of admission.

7. Batch Timing and Schedule

Batch timings will be communicated to students through appropriate channels.

The Institute may make reasonable changes to:

• Class timings;
• Trainers or instructors;
• Classrooms;
• Lab schedules;
• Practical sessions;
• Examination schedules; or
• Teaching schedules.

Such changes may be made where reasonably necessary for academic, administrative, staffing, technical, safety, or operational reasons.

Students will be informed of material schedule changes through appropriate official communication channels.

A reasonable operational change does not automatically constitute cancellation of the course.

8. Attendance

Regular attendance is expected for effective course completion.

Students are responsible for attending classes, practical sessions, examinations, assessments, and other required academic activities.

Excessive absence may affect:

• Academic progress;
• Practical training;
• Examination eligibility;
• Course completion status; and/or
• Certificate eligibility.

Students who are unable to attend for an extended period should contact the Institute as soon as reasonably possible.

Absence alone does not create a right to a refund.

9. Academic Responsibilities

Students are expected to participate sincerely in the learning process and complete applicable:

• Assignments;
• Practical exercises;
• Projects;
• Tests;
• Internal assessments;
• Examinations; and
• Other course requirements.

The Institute does not guarantee that every student will pass an examination or successfully complete a course merely because the student has paid the applicable fee or attended classes.

Successful completion may depend on attendance, academic performance, practical competency, examination results, project completion, payment obligations, and other disclosed course requirements.

10. Examinations and Assessments

Examinations and assessments may be conducted online or offline depending on the course.

Students must comply with applicable examination rules and instructions.

Cheating, impersonation, unauthorised assistance, use of prohibited materials, manipulation of examination systems, or other academic misconduct may result in appropriate disciplinary action.

The Institute may cancel or invalidate an assessment result where academic misconduct is reasonably established, subject to applicable procedures.

Where an examination or certification is administered by an independent third party, examination dates, rules, results, fees, certification timelines, and other requirements may also be governed by that organisation.

11. Certificates

Certificates will be issued only to students who satisfy the applicable course completion and certification requirements.

Depending on the course, requirements may include:

• Required attendance;
• Completion of syllabus;
• Practical work;
• Assignments or projects;
• Passing required examinations or assessments;
• Submission of required documents; and
• Payment of applicable outstanding fees.

Students are responsible for checking the spelling of their name and other personal information before certificate processing where verification is requested.

Additional charges may apply for replacement, correction, reprinting, or duplicate certificates where the error was based on incorrect information supplied or approved by the student.

Nothing in these Terms guarantees government employment, private employment, promotion, admission to another institution, professional licensing, or eligibility for a government post merely by obtaining a certificate from SUCCESS POINT COMPUTER.

12. Third-Party Courses, Examinations and Certifications

Certain courses, examinations, software services, learning resources, or certifications may involve third-party organisations.

Where applicable, students may also be required to comply with the terms, eligibility requirements, fees, examination procedures, privacy practices, or certification requirements of the relevant third party.

SUCCESS POINT COMPUTER is not responsible for changes made independently by a third-party organisation to its examination schedule, certification process, software, fees, eligibility criteria, platform, or other services, except to the extent responsibility arises under applicable law or a specific commitment made by the Institute.

13. Code of Conduct

Students must behave respectfully, responsibly, and appropriately while attending classes or using Institute facilities and services.

Students must not:

• Harass, threaten, bully, or abuse another student, staff member, trainer, or visitor;
• Engage in violence or dangerous conduct;
• Deliberately disrupt classes;
• Damage Institute property;
• Steal Institute or student property;
• Access another person's account without permission;
• Install unauthorised or malicious software;
• Attempt to compromise computers, networks, accounts, or security systems;
• Use Institute resources for unlawful activities;
• Engage in examination misconduct; or
• Repeatedly violate reasonable academic or administrative instructions.

Depending on the seriousness of the conduct, appropriate action may include a warning, temporary restriction, suspension, recovery of actual damage, or termination of enrollment.

Serious misconduct may result in immediate action where reasonably necessary for safety, security, or protection of persons or property.

14. Use of Computer Lab and Equipment

Students must use computers, printers, networking equipment, software, internet facilities, furniture, and other Institute property responsibly.

Students must not intentionally:

• Alter system configurations without permission;
• Delete or modify another user's data;
• Disable security software;
• Install unauthorised applications;
• Introduce malware;
• Access prohibited or unlawful content;
• Damage hardware or peripherals; or
• Interfere with the Institute's network or systems.

Where a student intentionally or negligently causes physical damage to Institute property, the Institute may seek reasonable compensation for the actual damage, subject to applicable law and circumstances.

15. Internet and Digital Resource Usage

Internet, Wi-Fi, computer systems, applications, portals, test platforms, or other digital facilities provided by the Institute are intended primarily for educational and authorised purposes.

Students must not use these facilities for unlawful activities, cyber abuse, hacking, fraud, piracy, harassment, unauthorised access, or other prohibited activities.

Access may be restricted where reasonably necessary to protect security, privacy, infrastructure, other users, or legal compliance.

16. Student Accounts, Login Credentials and Digital Access

Where students receive login credentials for an application, student portal, online class, test series, learning platform, or other digital resource, the credentials are intended for the authorised student unless otherwise stated.

Students must keep passwords and access credentials secure.

Students must not sell, publicly share, transfer, or misuse their account or access credentials.

The Institute may suspend access where there is reasonable evidence of unauthorised sharing, fraud, security abuse, or misuse, subject to appropriate review.

17. Intellectual Property and Course Materials

Unless otherwise stated, course notes, videos, recorded classes, graphics, tests, question banks, digital resources, website content, training materials, and other original educational materials supplied by SUCCESS POINT COMPUTER remain the intellectual property of the Institute or their respective rights holders.

Students may use such materials for their personal educational purposes, subject to applicable terms.

Without appropriate permission, students must not commercially reproduce, resell, distribute, publish, upload, sublicense, or otherwise exploit protected course materials.

This provision does not restrict uses permitted under applicable copyright law.

18. Photography, Video and Media

SUCCESS POINT COMPUTER may conduct academic activities, events, workshops, competitions, certificate distributions, celebrations, or other Institute programmes where photographs or videos may be taken.

Where photographs, videos, testimonials, or identifiable student content are intended to be used for promotional or marketing purposes, appropriate consent will be obtained where required by applicable law.

Students or parents/guardians may contact the Institute regarding concerns about promotional use of identifiable images or content.

Operational CCTV or security recordings, where used, may be handled separately for safety and security purposes in accordance with applicable requirements.

19. Privacy and Personal Data

SUCCESS POINT COMPUTER may collect and process personal information reasonably required for purposes such as:

• Admission and registration;
• Student identification;
• Course administration;
• Fee and payment records;
• Attendance;
• Academic records;
• Examination and certification;
• Student support;
• Communication;
• Security;
• Legal or regulatory compliance; and
• Other legitimate purposes connected with requested services.

Personal data will be handled in accordance with the Institute's applicable Privacy Policy and applicable Indian data protection requirements.

Students should refer to the Institute's Privacy Policy for further information regarding the handling of personal data.

20. Communication with Students

Students must provide valid and current contact information.

SUCCESS POINT COMPUTER may send necessary academic, administrative, transactional, safety, and service-related communications concerning matters such as:

• Admission;
• Fee reminders;
• Class schedules;
• Batch changes;
• Examinations;
• Results;
• Certificates;
• Account activity;
• Course updates; and
• Important Institute notices.

Such communications may be sent through appropriate channels, including phone calls, SMS, email, WhatsApp, mobile applications, or other authorised communication methods, subject to applicable law.

Students should promptly update their registered contact details when they change.

22. Health and Safety

Students must follow reasonable health, safety, emergency, evacuation, electrical safety, laboratory safety, and security instructions issued by the Institute.

Students should promptly report unsafe conditions, accidents, or emergencies to Institute staff.

Students must not intentionally engage in activities that create unreasonable risk to themselves, other students, staff, equipment, or property.

Where an emergency requires immediate action, the Institute may take reasonable steps to protect health and safety.

23. Personal Belongings

Students are responsible for taking reasonable care of their personal belongings, including mobile phones, bags, books, cash, electronic devices, and documents.

The Institute will not ordinarily be responsible for loss, theft, or damage to personal property unless the loss is directly attributable to the Institute's negligence or other liability established under applicable law.

Students should promptly report lost property to Institute staff.

24. Course Transfer and Postponement

Requests for course transfer, batch transfer, postponement, or temporary hold will be considered according to:

• Seat availability;
• Eligibility;
• Course duration;
• Academic feasibility;
• Stage of course completion;
• Applicable fee difference; and
• Institute policies.

Approval is not automatic.

Applicable transfer, postponement, and refund matters will also be governed by the Institute's Cancellation & Refund Policy.

25. Suspension or Termination of Enrollment

SUCCESS POINT COMPUTER may take proportionate disciplinary action where a student commits serious or repeated violations of these Terms.

Grounds may include:

• Serious misconduct;
• Fraud or falsification of documents;
• Academic dishonesty;
• Threats or violence;
• Intentional property damage;
• Serious cyber or system misuse;
• Repeated disruption of classes; or
• Other material violations of Institute rules.

Where appropriate, the student may be given an opportunity to explain the circumstances before a final decision is made.

Immediate temporary action may be taken where reasonably necessary to protect safety, security, persons, property, or systems.

Any refund following termination will be determined in accordance with the Cancellation & Refund Policy, applicable circumstances, and applicable law.

26. Cancellation or Rescheduling by the Institute

SUCCESS POINT COMPUTER may cancel, postpone, combine, or reschedule a batch where reasonably necessary because of:

• Insufficient enrollment;
• Trainer unavailability;
• Technical problems;
• Safety concerns;
• Government directions;
• Emergencies;
• Natural events; or
• Other significant operational circumstances.

Where the Institute permanently cancels a paid course and cannot provide a reasonable alternative, applicable remedies will be provided according to the Cancellation & Refund Policy and applicable law.

27. Force Majeure

SUCCESS POINT COMPUTER will not be responsible for a failure or delay caused by circumstances beyond its reasonable control, including, where applicable:

• Natural disasters;
• Floods;
• Fire;
• Severe weather;
• Epidemics or public health emergencies;
• War or civil disturbance;
• Government restrictions or orders;
• Major power or internet infrastructure failures;
• Strikes or disruptions beyond the Institute's reasonable control; or
• Other comparable events.

Where reasonably possible, the Institute will attempt to minimise disruption through rescheduling, alternative classes, digital delivery, or other appropriate arrangements.

This clause does not remove rights that cannot lawfully be excluded.

29. No Employment Guarantee

SUCCESS POINT COMPUTER provides education, skill development, practical training, and related educational services.

Unless a particular programme expressly includes a written placement commitment, enrollment or completion of a course does not constitute a guarantee of:

• Employment;
• Government employment;
• Salary level;
• Promotion;
• Business income;
• Selection in an examination;
• Admission to another institution; or
• Professional licensing or statutory eligibility.

Career guidance or placement assistance, where offered, should not be interpreted as a guaranteed job placement.

30. Changes to These Terms

SUCCESS POINT COMPUTER may update these Terms when reasonably necessary because of changes in services, academic requirements, operations, technology, regulatory requirements, or applicable law.

Material changes will be communicated through appropriate official channels.

Updated Terms will apply from the stated effective date.

Changes will not ordinarily be applied retrospectively to materially alter the contractual terms of a confirmed admission, except where required by applicable law or mutually agreed.

31. Complaints and Grievances

Students are encouraged to first contact SUCCESS POINT COMPUTER directly regarding any complaint, service concern, fee issue, academic concern, or dispute.

The Institute will make reasonable efforts to review and resolve legitimate concerns fairly and promptly.

Submitting an internal complaint does not waive any statutory rights or remedies available to the student or consumer under applicable law.

32. Dispute Resolution

The parties are encouraged to first attempt to resolve disputes amicably through direct communication.

Where appropriate, the parties may mutually agree to mediation or another lawful dispute-resolution process.

Nothing in these Terms prevents a student or consumer from approaching a competent court, consumer commission, regulatory authority, or other forum where such right is available under applicable law.

33. Governing Law and Jurisdiction

These Terms will be governed by the applicable laws of India.

Subject to applicable law and any statutory rights concerning jurisdiction, courts having competent jurisdiction in Udham Singh Nagar, Uttarakhand may have jurisdiction over disputes connected with the Institute and these Terms.

Nothing in this clause is intended to restrict a consumer from filing a complaint before a consumer commission or other competent authority at a place permitted under applicable law.

34. Severability

If any provision of these Terms is held to be invalid, unlawful, or unenforceable by a competent authority, that provision will be interpreted or limited to the minimum extent necessary, where legally permissible.

The remaining provisions will continue to operate to the extent permitted by law.

35. Relationship with Other Policies

These Terms should be read together with other applicable SUCCESS POINT COMPUTER policies, including, where relevant:

• Cancellation & Refund Policy;
• Privacy Policy;
• Course-specific terms;
• Fee/payment rules;
• Examination rules; and
• Other policies or conditions clearly communicated before or during enrollment.

Where a course has specific additional terms, those terms will apply together with these general Terms to the extent they do not conflict with mandatory applicable law.